Our Reviews

Excellent
4.9
Based on 83 reviews
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Both Kristie and Michael do a great job! Very attentive and professional. I’m always very pleased with their service and results!
Response from the owner: Thank you so much for the kind words Kylie!! We really appreciate you! Thank you for trusting us to help you on this journey. We are so glad you are so happy with your results! It’s been such a pleasure helping you!
Lyons is top notch, professional and customer-focused with her business. Excellent work and the very best with customer service and communication! Highly recommend!!
Response from the owner: Thank you so much for the kind words Stacey! We are so glad you have been so pleased with your results! Thank you for trusting us to help you on your journey to PERMANENT hair removal. We really appreciate you!! It’s been such a pleasure helping you!!
Kristie has gone above and beyond to make me feel welcome and address the problem areas that concern me most. I feel comfortable expressing my concerns without any fear of judgement or disapproval. She recommended a new skincare routine for me since and I am already seeing huge changes in my skin from following her recommendations. Their office space is clean and modern and so welcoming and Michael is also the sweetest! I highly recommend Lyons, they really go above and beyond and am so grateful to have found them!
Response from the owner: Thank you so much for the kind words! Thank you for trusting us to help you especially after previous experience. We are so excited you are seeing those immediate results I promised you and are so happy you are so happy with those results and your skin looking better. It’s been such a pleasure and I can’t wait to see even more results in the coming months!!
I have been going to Lyons Electrolysis and Lashes for over a year. Kristie is very professional, knowledgeable, kind, and caring concerning a difficult and embarrassing issue. Her office is always clean and welcoming. She’s easy to work with and has been understanding with my difficult work schedule. I always know too, if my appointment is at 1:00 then it will start at 1:00. No waiting! I highly recommend!
Response from the owner: Thank you so much for the kind words Lori! We really appreciate you! Thank you so much for trusting me to help you on this journey. I’ve been so excited seeing your results!
Kristie REALLY knows electrolysis and best practices. I have been so impressed with my results from one original area that I am doing a new one. Electrolysis is the only permanent method for hair removal and Kristie is a pro. I appreciate her kindness and professionalism and always ready to answer any questions I have. I’ve tried laser hair removal in the past and it is expensive and not permanent. This works really well and she helped me understand a realistic treatment schedule as well as how to make the treatment comfortable. Thanks Kristie!
Response from the owner: Thanks so much Lauren for the kind words. I’ve been so excited for your results. Thank you so much for trusting me to help you on this journey. It’s been such a pleasure. I really appreciate you!! I just love what I do so much getting to help everyone everyday to feel more confident and comfortable in their own skin!! Electrolysis is most definitely the only FDA APPROVED method for PERMANENT hair removal!❤️ I’m so glad you found us!!
I love Kristie and Michael! They are both wonderful and inviting. I’ve been going for over a year now, and feel like I’m visiting dear friends when I come in. It makes what would be an uncomfortable experience a lot easier to deal with. The facility is always spotless, and they show concern for you that you don’t find everywhere. I would 100% recommend.
Response from the owner: Thank you so much for the kind words Erica!! We love you too! Thank you so much for trusting us to help you on this journey! We’ve been so excited to see your results! We really appreciate you!!
I love Kristie and Michael! They are very professional and friendly too, making it a great experience. I have sensitive skin that can react badly but Kristie knows exactly how to treat me and I’ve never experienced a problem. I’ve been to numerous other places in the past for electrolysis but these folks are the best!!
Response from the owner: Thank you so much Kelly for the kind words!! We love you too! Thank you for trusting us to help you on this journey after not having good results elsewhere. It’s been so exciting to see your results! We really appreciate you!!
Kristie is a true professional and is excellent. I never felt uncomfortable and her work made a big difference for me. I highly recommend Kristie and trust her completely.
Response from the owner: Thank you so much for the kind words Carol! I’m so happy you’ve been so pleased with your results and thank you for trusting us to help you on your journey to permanent hair removal. It’s been such a pleasure!!
Kristie is absolutely amazing and her work is top tier!! I’ve seen the most improvement since I’ve been going to her. You can tell that she really cares and she’s a perfectionist at her craft. She’s very professional and her business is always clean. Highly recommended!
Response from the owner: Thank you so much for the kind words LaShel! I’ve been so excited to watch your progress. Thank you for trusting me after going to others! It means the world to me! We really appreciate you!!
Kristie and Michael do a great job! I have used them both and I would not go anywhere else. They make electrolysis "easy". The studio is inviting and clean. Everyone is professional and kind!
Response from the owner: Thank you so much for the kind words Jennifer!! We really appreciate you and are so happy you are so happy with your results! Thank you for trusting us to help you on your journey to permanent hair removal!
Kristi and Michael are both highly professional and efficient in their work. Always a pleasure to work with and the electrolysis treatments work and definitely pay off. Highly recommend them!
Response from the owner: Thank you so much for the kind words Jacob! We have really enjoyed seeing your progress. We are so happy you are so pleased with your results! Thank you for trusting us to help you on your journey to permanent hair removal. Especially considering how far you have to drive to get to us! We really appreciate you!!
Excellent results! Clean studio and she’s always on time.
Response from the owner: Thank you so much for the kind words Ashley!! I’m so glad you love your results. It’s been amazing to watch your progress and see your results. Thank you for trusting me to help you on this journey to permanent hair removal! We really appreciate you!
I have been going to Kristy for a couple of years at this point to help get rid of stubborn hair. She is absolutely amazing and I am so satisfied with the progress she has made, after trying many other treatments. She is extremely courteous and has always tried to fit me in , even in her busy schedule. Highly recommend her for permanent hair removal!
Response from the owner: Thank you so much Shiney for the kind words! I’m so glad you are so happy with your results. It’s been so amazing seeing your progress! I really appreciate you and thank you for trusting us to help you on your journey to permanent hair removal!
Been going here for years, always accommodating and helpful.
Response from the owner: Thank you so much for the kind words Holly! We really appreciate you and are so glad you are happy with your results!!
Kristie and Michael are so amazing and welcoming. Kristie explains everything so thoroughly at your initial consult. I am very pleased with my progress. 10/10!
Response from the owner: Thank you so much for the kind words. We are so glad you are loving your results. We love seeing them! We really appreciate you and thank you for trusting us to help you on this journey to permanent hair removal!!
This is my 2nd try at electrolysis. The first time somewhere else was a disappointment as the hair grew back within a year after I spent $$$$. What a difference with Lyons Electrolysis! Kristie and Michael have a great technique which makes the hair loss permanent and they have this amazing numbing cream that removes much of the treatment sting. Both Kristie and Michael are sensitive to customer needs. And their appointment scheduling app is excellent. Give them a try.
Response from the owner: Thank you so much Michele for the kind words and for trusting us after not having results elsewhere. We really appreciate you and are so happy for your results! I’m so glad you barely have to come much anymore, although I miss seeing you as often I’m so glad for your results!
I started my process in Jan of 2024 and I have mainly scheduled with Kristie, however I recently scheduled an appointment with Michael and I can say they are both great at what they do. They're very knowledgeable and professional. I was nervous when I decided to finally get started with this process, mainly about the areola area...I noticed an increase in hair growth in the area and started researching how to get it removed permanently. Which is how i found Lyons Electrolysis. During my first appointment Kristie made me feel so so comfortable and explained hair growth in this area is actually more normal than we realize. I'm also working on getting hair around my chin and above my lips removed. I can already tell the difference. The new growth is much thinner and takes longer to even see that growth. I'm so excited already and cannot wait for the end result! I absolutely recommend Lyons Electrolysis.
Response from the owner: Thank you so much for the kind words Mercedes! We are so happy you are so pleased with your results. It will only get better! Thank you for trusting us to help you on this journey! Your end result will be here before you know it! We really appreciate you!
Kristie & Lyons Electrolysis & Lashes are wonderful. I wouldn't go anywhere else! She has always explained the process well and has given me tips on how to help make the experience as pleasant as possible. She is knowledgeable as well as personable. The studio is always super clean and my results are amazing. I would highly recommend her to anyone who is considering electrolysis.
Response from the owner: Thank you so much for the kind words Linda! It’s been so wonderful seeing your results. Thank you for trusting me to help you! We really appreciate you!!
Kristie is the best! She’s professional, always on time and so sweet!!
Response from the owner: Thank you so much for the kind words Melissa!! I’ve loved seeing your results! We really appreciate you!!
Amazing staff and environment! They always make me feel so welcome, and comfortable every time I come here. I’ve seen great progress, and would definitely recommend them 🙂
Response from the owner: Thank you so much Dena for the kind words. Michael and I both have loved seeing your results so far! We really appreciate you!!
They are literally the best electrolysis place in Birmingham. Highly recommend them. They are LGBTQIA+ friendly.
Response from the owner: Thank you so much for the kind words Aly! We are so glad you found us and thank you for trusting us to help you on your journey!! We can’t wait to see your progress!!
Michael and Kristie are great! I am really pleased with my results. Super professional, always prompt and courteous. I’m so glad I found them. They both are very personable, I lose track of time when I am there.
Response from the owner: Thanks so much for the kind words Leah! We’ve really enjoyed seeing your progress. We really appreciate you! Thank you for trusting us to help you on this journey!
Everyone at Lyons has been super nice, accepting, and professional. I've been getting electrolysis done by Michael and have had a wonderful experience.
Response from the owner: Thank you so much for the kind words Drew! Michael does amazing work and we are so glad you found us! Thank you for trusting us to help you on this journey!
Amazing Service, Beautiful space, super clean and just an overall great experience! Highly recommend for any and all permanent hair removal
Response from the owner: Thank you so much for your review and kind words! We reality appreciate you!
Great service and I can see the difference even with one sitting . The right way of electrolysis, she takes enough time at each hair follicle so it's destroyed. Happy woth service
Response from the owner: Thank you so much for the kind words. We are so glad to help you on this journey and that you are happy with your results already! It only gets better from here! 🙂
Kristy and Michael are such a pleasure. The service is excellent, the facility is pretty clean and very inviting. Her technique is the latest and most effective. I recommend seeing her for any of the services offered. I truly enjoy my appointments and am so grateful to be their client, especially after I had a really bad experience at another location off of 31. Highly recommend Lyons where I know and trust I am being treated correctly!
Response from the owner: Thank you so much for the kind words Gabriella. It has been such a pleasure having you as a client. Thank you so much for trusting us after your previous bad experience. We really appreciate you so much!
Very professional and efficient service. Will definitely be back!
Response from the owner: Thank you Cassie for the kind words and for choosing us to help you on this journey. It was so great to meet you!
Staff is very friendly and professional and the facility is very clean. I have been very happy with their services and results.
Response from the owner: Thank you Ann for the kind words and we are so happy you love your results. Thank you for choosing us to help you on this journey!
An absolutely wonderful experience. Kristie and her staff are all very professional, knowledgeable, kind, and caring. Even before your first visit you can reach out with any questions or concerns you may have and they will be able to answer them.They also do a wonderful job throughout you time here making sure your treatment is personalized for your needs and that you are aware and understand every step of the process. I have been going here for over 2 years now and it has been a life changing experience on so many levels. Especially being African American and both seeing and hearing the horror stories of people suffering from burns or the ineffective treatments. I was nervous looking into options especially after having tried laser for years that never worked. Finding Kristie has been a blessing. Not only have my results been fantastic my skin is doing better then ever. She also has options for pain management with treatments and other products to help your skin with healing in between treatments. I can not recommend her enough!Kristie, Hope, and Michael always go above and beyond for their clients and treat them with the upmost care and respect. You should definitely give them a try if you're thinking about exploring electrolysis.
Response from the owner: Thank so you much Elle for the kind words. It has been an absolute pleasure helping you on this journey. You are such a blessing as well! I’m so glad you are so happy with your results!❤️
I cannot say enough good things about Lyons Electrolysis. I’ve been a client since August 2021. Kristie is knowledgeable and talks you through every step in the process. She is highly trained, experienced and will always shoot straight with you regarding the hair removal process as it is tedious, but so worth it!! Kristie takes great pride in her work, her business and her clients; it’s truly a reflection of the kind of person she is. The office and facilities have always been spotlessly clean and beautifully decorated. I wouldn’t dare trust anyone other than Kristie (and Hope and Michael) It’s always a pleasure to visit Lyons Electrolysis and I look forward to it every week.Regarding the negative comment from another post, I have never known Kristie to come to work sick (and I visit weekly). She would not put anyone at risk. Her business is her livelihood, it’s not a hobby, and she wouldn’t endanger that relationship by knowingly putting someone at risk of being sick. I have personally watched her clean and sanitize. She does not put money above other people’s health and well being.
Response from the owner: Thank you so much for the kind words Kelly! Thank you for choosing us to help you on this journey. It’s been such a pleasure helping you. You are such a blessing my dear!❤️ It’s what I love to do and I get to meet so many wonderful people❤️
Kristie has been a lifesaver and a self esteem booster. She is kind, knowledgeable, and gentle with her touch. I highly recommend going to Lyons electrolysis as you will def see results - permanent results!
Response from the owner: Thank you so much for the kind words and choosing us to help you on this journey. I’m so glad you are so happy with your results!
I highly recommend Lyons Electrolysis both Kristie and Hope do a wonderful job They are always on time and have affordable pricing. I particularly love the warm atmosphere, it’s a Happy Place and I always look forward to going.
Response from the owner: Thank you so much Lisa for the kind words and for trusting us to help you on this journey. We are so happy you love your results and brought us your sweet daughter as well! We are glad you enjoy our happy place too!
I regret I waited so long to try electrolysis!! Sure it’s an awkward conversation and embarrassing, but from the first appointment, Hope and Kristie have made me feel so comfortable. They truly value and believe in their work and are always sharing tips and tricks they’ve learned from their years of experience. If you have been hesitant to try electrolysis, call them! You will be glad you did!
Response from the owner: Thank you so much Stephanie for trusting us to help you on this journey and for the kind words. We are so glad you love your results!
Response from the owner: Thank you for your review. We are so happy you were pleased with your treatment from Hope!
Kristy, Hope, and Michael are awesome. They’re knowledgeable and give the best service. It’s a real pleasure no matter the day, time, or service you’re getting. Kristy puts her clients first which is what I expect and truly appreciate!
Response from the owner: Thank you so much for the kind words Minnie! We are so glad you found us and trusted us to help you on this journey!🥰We are so glad you are happy with your results. 🙂
Absolutely amazing and professional! Hope does such an amazing job and everyone makes you feel welcome!
Response from the owner: Thank you so much for the kind words Sam! Yes Hope is absolutely Amazing. We are so glad you are happy with your treatments and thank you for trusting us to help on this journey! You will absolutely LOVE your results!!
This has been the only way I've gotten rid of stubborn chin hairs forever. Kristie is a pure professional and knows what she's doing! Not only that, but her place is super clean and everyone on her staff is welcoming and helpful.
Response from the owner: Thank you so much for the kind words Ruth! It’s been such a pleasure helping you on this journey!❤️
I love my visits to see Kristie! She is knowledgeable, experienced, and truly cares about her clients. She runs a very Efficient business, and values other’s time. I am also LOVING my hair loss progress. Highly recommend!
Response from the owner: Thank you so much for the kind words Leighton! I’m so glad you found us and thank you for trusting me! I’m so glad you are LOVING your results! Electrolysis when performed properly really is PERMANENT & AMAZING!!
I have tried laser several times but its expensive for temporary results. I was skeptical at first. But with electrolysis, the hair is gone for good. It doesnt happen overnight so, patience is key. I wasnt sure if I would find someone that could treat my hair type with coils and ingrown hairs on my chin, but Kristi removed all concern and fear. She took her time and explained the process. She has done wonders for me. She and her staff are friendly and extremely professional! The shop is always clean and sanitary and she wipes everything down immediately. She even accommodated my neck injury with a pillow so that I would be comfortableduring my sessions. I give this business an A+ and the maximum gold stars! If you’re looking for the best in the electrolysis realm, you’ll find it here! Kristi is an angel on earth.
Response from the owner: Lisa, you are such a kind and beautiful soul!! Thank you so much for the kind words. It’s been such an absolute pleasure helping you on this journey. I miss your beautiful face!! I know you’ll find someone to take great care of you in Texas and I can’t wait to see you next time you are traveling through!! I had tears streaming while reading this just as bad as I did on your last treatment before your move!!😭😘I’m so blessed and honored to have had the pleasure of knowing you and helping you on this journey. You will forever have a special place in my heart!❤️ You are truly an Angel on earth my dear friend!!
I have been going to Lyons Electrolysis and Lashes for over a year. Kristie is very professional, knowledgeable and I trust her completely and consider her a good friend. Any time I have had services done I have been very pleased with the outcome. Can not write enough glowing remarks.
Response from the owner: Awww, thank you so much for the kind words Nancy! Thank you for trusting us to help you! It’s been an absolute pleasure!!❤️
I’ve been a client for only a month now, and I wish I’d come sooner. Hope Underwood is amazing, and in such a short time period I see wonderful results, and I’ve received several compliments about her work! I recommend Lyons to anyone for their eyelash or hair removal needs. They’re all a caring, patient, and welcoming staff from the moment you walk in the door!!! If you need a mood or confidence boost set up an appointment!
Response from the owner: Delexia, thank you so much for the kind words. Hope most definitely is absolutely amazing! All of our clients love her and she does amazing work. Thank you for choosing us to help you on this journey. It means more to us than you will ever know! We always tell everyone in the beginning that it will be the BEST thing you’ve ever done for yourself! ❤️ We are so very glad to hear others have noticed your results as well. It’s a wonderful feeling for you to notice them and even more so for others to notice!❤️🤩🙌
Response from the owner: Thank you Karen!❤️
Kristie Lyons & Hope Underwood are amazing at what they do. Building is very clean, very comfortable, and very welcoming. Kristie and Hope make a great team!
Response from the owner: Thank you so much for the kind words Rico! We are so very glad you have been pleased with our services and your experience!
Her work speaks for itself
Response from the owner: Thank you so much Tiffany!! Thank you for trusting me along this journey! ❤️You are such a sweet and beautiful soul!
Kristie knows her stuff! Excellent personalized treatment in a discrete and relaxed environment.
Response from the owner: Thank you so much for the kind words Ian! I’m so glad you are happy with your treatments!🥰
Kristie is amazing! She takes so much pride in her work. The shop is gorgeous and the Zero gravity chair is a must do!! I look forward to getting my lashes done every two weeks!
Response from the owner: 🥰 Awww. Thank you Laurie for the kind words!! It’s always such a pleasure having you in here! Thank you for trusting me!❤️
I cannot say enough good things about this Lyons! Kristie and Hope welcome you with a smile and a warm, comfortable environment. I have hair that I had been plucking for almost twenty years that Kristie got rid of in a few treatments! (results vary from person to person). Removing noticeable hair is definitely a confidence booster. By going to Lyons Electrolysis, I gained not only my self esteem, but a friend!
Response from the owner: Awww🥰 Katy, you know I love you girl!! I’m so thankful you found us! Yes ma’am, you most definitely gained a friend for life!❤️Thank you so much for the kind words!! We love you!!
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